Greetings, customers!

We hope you’re having a wonderful day! We deeply regret any inconvenience caused by the loss of contact or the inability to reach us via email when you face an issue. To ensure a prompt resolution, kindly provide us with your contact information and details of the problem. Our dedicated customer service team will reach out to you directly and swiftly address your concerns. Rest assured that once we receive your information, our customer service department will promptly get in touch with you.Thank you very much for your understanding and cooperation!

Contact us:

Email support: support@pristinelux.us

Hotline: (209) 340-0958

Address: 400 Orchard Rd, Orchard Towers, Singapore

Note: Either your emails are in our junk folder (which we check weekly), or you are not receiving our responses. Feel free to chat with us or leave an offline message and we will get back to you promptly! We receive hundreds of emails daily so please allow 24 hours to receive a response.